Travian Kingdoms does not offer a direct option to delete your main (lobby) account. However, you can delete your Travian Kingdoms avatar in a game world yourself.
That said, you can still request us to delete your lobby account.
Please keep in mind that this action is irreversible, and you will lose everything you have achieved in Travian Kingdoms. This includes active avatars, experience, achievements, and any transferable Gold.
To request deletion of your Travian Games account and all associated personal data, reply to Support with this explicit confirmation: “I confirm that I want Travian Games to delete my account(s) and all personal data associated with the email address: [your email address]”. After you submit the request, you will receive an email asking you to confirm it. Click the confirmation link, then click the confirmation button on the Travian Games website and verify that “CONFIRMATION COMPLETE” appears; your request is processed only after this step. Identifying and compiling your data may take a few days. You will then receive an email with a link to download your data, which remains available for 30 days. Downloading your data starts the deletion process. If you prefer to keep your data, cancel the request using the link in that email. If you do not cancel the request, your data will be deleted automatically after the period expires, even if you do not download it.
In your request, please specify:
That you wish to delete the account associated with your email address.
That you understand and accept the consequences of deletion (permanent loss of all access, progress, remaining Gold, experience, etc.).
We’ll be sorry to see you go, but we’ll take care of your request accordingly.
