Why should I clear my cache and cookies?

Sometimes, the best thing you can do for your browsing experience is to clear your browser from all the data it collected over time. This can resolve Login issues, problems with settings and can increase your browser’s performance.

For some troubles you might encounter while playing this might even be the suggested solution you get by our Customer Service Representatives.

 

If you do this, keep in mind that afterwards:

 

 

We’ll show how to do this for the most common browsers.



Is there a shortcut for the cache settings?


In most browsers you can use ctrl-shift-del to directly access the “Clear browsing data” window.



How do I delete the cache on Google Chrome?


Go to the three-dot-menu in the upper right


Select Settings => Advanced => Privacy and Security => Clear Browsing data


In the popup press clear data



How do I delete the cache on Mozilla FireFox?



Go to the Hamburger-Menu on the top right


Choose Options


Go to Privacy & Security and select Clear Data…


Press Clear



How do I delete the cache on Opera?


Press the Menu Button on the top left (the red O)


Go to Settings


Go to Advanced => Privacy and Security and select Clear browsing data


Press Clear data



How do I delete the cache on Microsoft Edge?


Go to the Three-dot-menu on the top right


Go to Settings

Choose Privacy and security


Click Choose what to clear


Select “Cookies and saved website data” and “Cached data and files” at least and click Clear



How do I delete the cache on Safari (MacOS)?


Click on the Safari drop-down menu and select Preferences


Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.


Select the Develop drop-down menu. Click Empty Cache.