How to delete Cache and Cookies

Your web browser stores data on your device to speed up navigation and improve your experience.

  • The cache reduces the time taken to load a previously visited page.
  • Cookies are used to store browsing session preferences. 

Why should I clear my cache and cookies?

Sometimes, the best thing you can do to enhance your browsing experience is clear your browser from all the data collected over time. 

This can resolve Login issues, problems with settings and can increase your browser’s performance.

For some troubles you might encounter while playing, this might even be the suggested solution by our Customer Service Representatives.

Deleting this data will cause your browser to register a new, updated version.

If you do this, keep in mind that afterwards:

  • You are logged out of every site you have been logged in to earlier.
  • All shopping carts are deleted if you are currently shopping online.


Browsers save a lot of data, such as history, passwords etc. When deleting, remember that we are only talking about cache and cookies!

Is there a shortcut?

You can use ctrl-shift-del in most browsers to directly access the “Clear browsing data” window.

Procedure for major browsers:

Google Chrome
Clear the cache
Delete cookies
Mozilla Firefox
Clear the cache
Delete cookies
Manage the cache
Delete cookies
Microsoft Edge
Manage Browsing data
Delete cookies
Internet Explorer
Manage Browsing data
Delete cookies


Ensure you have the "All Time" option selected otherwise only the past hour or day would be cleared

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