The Help Center allows you to contact Customer Support for assistance with a question or other problem. In the Help Center, you have the option of choosing one of three categories for your message: Game Support, Violation, and Plus Support.

Game Support:


Plus Support:


If you are unsure of which category to choose, select the one you find to be most fitting. Regardless of the category, your message will be answered.

In your message to Customer Support, try to state your problem as clearly as possible. It will make it easier to answer your request and help you sooner. Also, you have the option to attach a screenshot if it may help to show or describe your problem.

As soon as you receive an answer, there will be an in-game notification:

Lastly, you always have the possibility to look at your open Customer Support tickets. There is a button titled "My tickets" next to the "Send" button on the Help Center screen. Here, you will see a list of all the tickets you have submitted to Customer Support.